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How it works

How Teral Travel works

One request, several answers, and a selection rule in writing. Here is what happens between the moment you describe your project and the moment you sign, directly, with the provider you choose.

The five steps of a request

You fill in one single form, however many venues are consulted.

1

You describe your project

Dates, group size, room set-ups, accommodation, catering, technical needs, and budget if you wish to state it. Once, in French or English.

2

We qualify the request

We check that the brief is complete, rephrase it where needed and come back to you on anything missing. A poorly described project produces answers you cannot compare.

3

We select the right providers

Venues whose capacity matches, operators able to handle transfers, technical services or the programme. They all receive the same brief.

4

You receive their proposals

We gather them and present them to you. Published capacities are reconfirmed with each venue at that point.

5

You choose and contract directly

The contract is concluded between you and the selected provider, who alone is responsible for delivery. Teral Travel is not a party to it.

Our rules

How we select

The shortlist is based on your brief alone:

  • the real capacity of meeting rooms and the number of bedrooms
  • location and travel times
  • available technical equipment
  • the venue's experience with comparable groups
  • the availability of data, and the date it was checked
  • your specific requirements: languages, accessibility, catering, security

It is never based on what a partner pays to appear on the platform. A partnership may bring editorial visibility; it does not buy the right to be presented as the best answer to your project.

What we are, and what we are not

Teral Travel is a sourcing and matching platform.

  • We are neither a travel agency nor an event operator
  • We sell no accommodation, no meeting space, no services
  • We add no commission to the price the provider quotes you
  • Our business is funded by our partnerships with the venues and operators in the network

This separation is deliberate: it lets us put forward the venue that fits your project, rather than the one we would have to sell.

Our data, and yours

Where our information comes from

Published capacities and facilities come from the venues' official sources. A listing marked “Verified” has been confirmed by the venue itself, on the date shown. A listing without that mark reproduces public information we have not yet had confirmed, and says so. We never use the word “certified”: we do not certify anything. We verify, and we date what we verify.

What happens to your information

Your project details are shared with the venues and operators approached for this brief. Your identity and contact details are not passed on to them until you have selected a proposal. We neither sell nor rent any data. Read the privacy policy →

Frequently asked questions

Is your service paid for by the organiser?

Submitting a request and receiving proposals costs you nothing, and we add no commission to the provider's price. Our business is funded by our partnerships with the venues and operators in the network. In-depth support — programme design, bespoke sourcing, site inspection on your behalf — is quoted separately and always agreed in advance.

Are you a travel agency or an event agency?

No. We sell no services and organise no events. We identify the venues and operators that match your project and put you in touch with them.

What happens after I send my request?

You receive an acknowledgement. We review the brief, come back to you if something is missing, then approach the relevant providers. You are kept informed at every step.

Can I ask for a specific venue?

Yes. You can name the venues you want consulted and we pass your request on to them. We will simply tell you if one of them does not fit your brief, and why.

Are the published capacities guaranteed?

Published capacities come from the venues' official sources and are dated. They are reconfirmed with the venue when the proposal is made, as a room may have been reconfigured or be unavailable.

What if no venue fits my project?

We tell you so. It is better to point you to another period, another destination or another format than to waste your time with unsuitable options.

Do you work in English?

Yes. The website, the forms and our exchanges are available in French and English.

Your project, in one single request

Describe your needs once: we take care of consulting the right venues and operators.